Effective Date: February 22, 2025
Last Updated: February 22, 2025
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the True Cleaning Experts website and services (“Service”).
It also explains your privacy rights and how the law protects you. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
In this Privacy Policy, words with an initial capital letter have the meanings defined below. These definitions apply regardless of whether they appear in singular or plural form.
For the purposes of this Privacy Policy:
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This Personal Data may include, but is not limited to:
Usage Data is automatically collected when you use the Service. This data may include:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of services such as customer support is permitted, while marketing data is strictly controlled.
We use Cookies and similar tracking technologies (such as web beacons, tags, and scripts) to track activity on our Service and store certain information. These technologies help us improve and analyze our Service.
For more detailed information about our use of cookies and your choices regarding cookies, please refer to our Cookies Policy.
The Company may use your Personal Data for the following purposes:
We retain your Personal Data only as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Usage Data is typically retained for a shorter period unless used for security or analytical purposes, or as required by law.
Your information, including Personal Data, may be processed and stored at our operating offices or any other locations where our service providers or partners maintain facilities. This may involve transferring your data to jurisdictions with different data protection laws. By providing your information, you consent to such transfers, provided that we take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
You have the right to:
Please note that we may need to retain certain information when legally required.
In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred to the new owner. We will provide notice before such a transfer, and the new entity will be subject to a Privacy Policy protecting your data.
We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information if we believe it is necessary to:
The security of your Personal Data is important to us. We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission or storage over the Internet is 100% secure, and we cannot guarantee absolute security.
We work with third-party service providers who process your Personal Data on our behalf. These service providers are required to maintain the confidentiality and security of your data in accordance with their own Privacy Policies and applicable laws.
We may use your Personal Data to send you newsletters, marketing, or promotional materials and other information that may be of interest. You can opt-out of receiving any or all of these communications by following the unsubscribe instructions provided in our emails or by contacting us directly.
For paid services, we use third-party payment processors (such as PayPal and Authorize.net). We do not store or collect your payment card details on our servers. Your payment information is handled directly by our payment processors, whose use of your personal information is governed by their respective Privacy Policies and PCI-DSS standards.
We use remarketing services to advertise to you after you visit our Service. Third-party vendors, including Google Ads and Facebook, may use cookies and other technologies to collect information about your browsing activity to deliver targeted advertising. These vendors’ practices are governed by their own Privacy Policies. To opt-out of personalized advertising, you can use the following resources:
Additionally, you may enable privacy features on your mobile device (such as Limit Ad Tracking on iOS or Opt Out of Ads Personalization on Android) to reduce targeted advertising.
Our Service is not intended for anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately. If we discover that we have inadvertently collected Personal Data from a child under 13 without parental consent, we will take steps to delete that information promptly.
Our Service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly encourage you to review the Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. Any changes will be posted on this page and, if significant, we will provide you with notice via email and/or a prominent notice on our Service prior to the changes taking effect. The “Last Updated” date at the top of this Privacy Policy will be revised accordingly. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by email at:
By using our Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Please retain a copy for your records.