Medical Office Cleaning Houston — Clinics, MOBs, Urgent Care & Specialty Practices

Our crews are HIPAA-aware, not HIPAA-certified — and the distinction matters. HIPAA does not certify individual cleaners; the law applies to covered entities and business associates. What we do is brief every crew member, on day one, on patient privacy: never read charts or screens, never photograph an exam room or treatment area, never discuss patients in or out of the building, and never engage families in clinical conversation. We sign Business Associate Agreements when your practice administrator wants one on file, and we re-brief annually. This is the same framework Houston hospitals expect from their EVS contractors.

Yes. Our crews are trained on the OSHA Bloodborne Pathogen Standard (29 CFR 1910.1030) — exposure-control plan awareness, PPE use (gloves, gowns, eye protection where appropriate), the principle that all blood and body fluids are treated as potentially infectious, and most importantly the strict policy that we never handle sharps, biohazard bags, regulated medical waste, or contaminated linen. Training is completed annually and documented in each cleaner's file. We can share the training log with your safety officer on request.

Yes — color-coded microfiber is one of the most important things a medical-office cleaner does, and one of the most common things old vendors get wrong. Our zones follow the ISSA/healthcare standard: RED for restrooms and trash zones, BLUE for general patient and lobby areas, YELLOW for exam, procedure, and high-risk surfaces, GREEN for break rooms and food-prep areas. Cloths and mop heads are never crossed between zones, are laundered and replaced after each shift, and the system is auditable on any walkthrough.

Our standard medical kit is EPA-registered hospital-grade — quaternary ammonium (QUAT) for general high-touch surfaces, accelerated hydrogen peroxide for high-risk surfaces and faster contact times, and sodium hypochlorite (bleach) at proper dilution for C. diff, norovirus, and outbreak responses. We pull only from EPA List N (SARS-CoV-2), List K (C. diff), and List L (Candida auris) when those pathogens are part of your protocol. We respect dwell times printed on the label — wiping a surface dry before the contact time elapses is the single biggest mistake we see from prior vendors.

No. The clinical/janitorial line is bright and we hold it. We do not touch sharps containers, needles, biohazard bags, regulated medical waste, contaminated linen, or the internals of any clinical equipment (exam tables beyond external padding, autoclaves, X-ray gantries, ultrasound probes, EKG leads, lab analyzers, dental units, etc.). If a sharps container is full or a biohazard bag is at capacity, we leave it for clinical staff and flag it on the nightly report. This protects your staff and ours, and keeps the chain-of-custody clean for your medical-waste hauler.

Yes. Our outbreak-response surge is built into the contract — when a Houston practice asks for help with flu season, an active COVID exposure, an RSV-heavy week in pediatrics, a norovirus walk-in, or a confirmed C. diff or MRSA case, we can mobilize within 24 hours. Surge cleans use elevated dwell times, EPA List K (C. diff requires sodium hypochlorite, not QUAT), focused high-touch protocols, and additional supervisor coverage. We coordinate the response with your office manager so workflow isn't disrupted.

Every member of our team is background-checked before they walk into a medical office, badged, and uniformed. We re-verify checks annually and document each one in the employee file. Our crews are W-2 staff, not subcontractors — that's a deliberate choice because medical clients deserve to know exactly who has keys to their building. We can name your specific practice or MOB landlord on the COI as additional insured the same business day you ask.

Yes. Our standard COI shows $2M general liability, workers' compensation, and bonding coverage. For medical clients we routinely add the practice — and where required the MOB landlord, building owner, or property-management company — as additional insured at no extra charge. Most COIs are emailed within hours of the request. If your risk manager needs specific endorsements (waiver of subrogation, primary/non-contributory wording, completed-operations), we'll match them on request.

Yes to both. We have a standard NDA on file and we'll sign your practice's BAA when your privacy officer prefers it. We're not a covered entity ourselves and our crews are not in PHI workflows, but we treat any incidental exposure (a chart left on a counter, a screen left unlocked) as confidential. Crews are trained never to read, photograph, or remove any document from the building, and to flag anything that looks like it shouldn't have been left out so your staff can secure it the next morning.

Yes — with the right framing. We are AORN- and Joint Commission-aware, not accredited surveyors, and we treat the terminal-cleaning protocol your director of surgical services has approved as the source of truth. We document each terminal clean against your checklist, photograph every step on request, and stage the OR turnover so your sterile-processing team can do their work without obstruction. Between-procedure cleans during the surgical day remain the responsibility of clinical staff per AORN guidance; we own the post-surgical-day terminal cleans, the weekend deep cleans, and the periodic floor-recoating cycles.

Pricing varies by square footage, exam-room count, frequency, and outbreak-protocol scope, but as a general guide: a single-doctor clinic under 2,000 sqft typically runs $800–$1,800/month; a 4–8 exam-room practice (2,000–4,000 sqft) runs $1,800–$4,000/month; a 10+ exam-room or specialty practice (4,000–8,000 sqft) runs $4,000–$8,500/month; a multi-specialty group or MOB tenant suite (8,000+ sqft) runs $8,500–$20,000/month. Ambulatory surgery centers receive custom terminal-cleaning pricing because the protocol is specific to your accreditation. Final figures are fixed-monthly after the walkthrough — no surprise add-ons.

Call (832) 925-3800 or request a free walkthrough online. We come on-site (typically within a week, often within 48 hours), tour the practice with your administrator or office manager, photograph anything that needs special handling, ask about outbreak-response history and prior-vendor pain points, review your color-coded microfiber expectations, and email a fixed-monthly written proposal within 48 hours. We can sign an NDA before the walkthrough if your privacy officer prefers. No long-term contracts, 30-day cancellation, no surprise fees.