Privacy Policy

Your privacy is important to us

Last Updated: January 2024

True Cleaning Experts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways:

  • Personal Data: Name, address, email address, phone number
  • Payment Information: Credit card details (processed securely through third-party providers)
  • Service Information: Cleaning preferences, schedule, special instructions
  • Website Usage: IP address, browser type, pages visited

How We Use Your Information

We use the information we collect to:

  • Provide and manage cleaning services
  • Process payments and send invoices
  • Communicate about appointments and services
  • Send promotional offers (with your consent)
  • Improve our services and customer experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Payment processors for transaction handling
  • Legal authorities when required by law

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Phone: 832-925-3800
  • Address: 23010 Gabriel Ste 207, New Caney, TX 77357